Remember, Dresden is a very safe city. Anyway, as security in public space as well as police work is different in every country we collected a few useful hints for you to keep in mind when dealing with an case of emergency. Download here an information leaflet of the police about your rights in criminal proceedings.
To call Police dial 110 whether you:
- or another person is in a state of danger or desperate need
- have been a victim or witness of a criminal offense
- are able to give some information about current alerts
- have observed something strange or suspicious that should be checked/ investigated by the police
Emergency call: 110
Be prepared to answer the following:
Where did it happen? What happened? How many injured people? Who is calling? Wait for further questions/instructions!
There will always be an English-speaking or at least English-understanding operator on duty at the emergency call center! The average time of police intervention is about 9,30 minutes.
Important information for emergency cases
- Remember shoes, clothing and special features! Criminals very often change their clothes (jackets, hat, etc.). Even the haircut is changed. They rarely change their shoes – this little information may be very helpful to any police officer.
- Report harassments in public transport asap! Tapes will usually be deleted after 24 hours.
- You may take private pictures as evidence!
- Pulling the emergency brake while waiting at a tram stop will keep the doors open until the driver closes them manually.
- Non-assistance in emergency cases is a criminal offence.
- Get additional help and support from people around you. Meet police representatives in calm and orderly manner, no hectic rush.
Report a crime online via www.polizei.sachsen.de or personally at one of the police stations in Dresden. Ask the TU Dresden Welcome Center when you need help. Please note: as a non-native German speaker you have the right to an interpreter!
Download here an information leaflet on the rights of injured and aggrieved persons in criminal proceedings.
Xenophobic or racist incidents
Please report to: D. Wehmann, tel. 0351/4832701 or D. Mathe – 0351/4832708 or at one of the police stations in Dresden
Security measures in public transport
Each tram has a speech item button to contact the driver. The drivers rarely understand English but Help! is for sure understood. You may use the emergency brake, the tram stops immediately and the doors will be open. Please only use it in cases of real emergencies! The stop may hurt other passengers and you may be hold liable for it. In any case, the driver has to clarify the situation when the emergency brake has been used. Video sequences are recorded on a hard drive in the tram or bus. They are deleted automitically after 24h.